01.

Shipping and Delivery Times

Shipping is additionally added on the cart for all orders and the cost varies according to the delivery country.

Portugal - 6.50€
Europe - 10.50€
United States and Canada - 15.50€

All shipments are send with tracking number by post (CTT).

For national orders (Portugal) allow 3-5 business days to receive the order.
For international shipping, the delivery could take 2 weeks or more.
Estimated time: For Europe allow 5-10 business days and for United States and Canada allow 10-20 business days.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

02.

Returns , Exchanges and Cancelations

For any issue or a change of heart, email me within: 14 days of delivery.
• Return items email me within: 14 days of delivery
• Request a cancellation within: 24 hours of purchase.

* Please note, because of the nature of these items, I can't accept returns / cancelations for custom or personalised orders.
* After 15 days I will not accept returns, exchanges or cancelations.

Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

03.

Payment Methods

I accept payments by Bank Transfer or Paypal.

If you require a bank transfer, please contact me, and I will provide the payment details.
If you choose the Bank Transfer method, you can speed up the process by sending me the payment confirmation by email.

The orders will be sent after payment confirmation.

04.

Other Informations

All the illustrations and maps are printed in high quality paper.
Prints are made by order/on demand and printed by Pigmento Colectivo.  Please allowed me some days to print them. When the prints are ready to ship I will email you with the good news :-).

For customs orders: All the timelines will be discussed with the client.



© Isabel Valfigueira 2022